Volunteer with us

The Northampton Volunteer Car Scheme relies on a team of volunteer drivers to transport and assist passengers to get to their medical and well-being appointments.  We are always looking for more volunteer drivers in all areas across the Borough of Northampton and are happy to speak to anyone who is interested in the role.

Volunteers get a huge amount out of helping others and are able to give back to their local community.   The role is flexible and can fit in with other commitments.  Drivers can volunteer from half a day to 5 days a week.

The scheme books journeys Monday to Friday from 8am to 5pm.

Volunteer Driver Role Description


To provide transport to medically related & well-being appointments for passengers identified by the Car Scheme, who have no access to, or difficulty using, public transport.  Drivers use their own cars.


Drivers will be based at home. The journeys will usually start within the drivers’ local community area.

Responsible to:

Drivers will be supported by, and accountable to, the volunteer Car Scheme Coordinators.

Key elements of role:

  • To collect passengers and drive them to/from their destination.
  • To assist passengers getting into or out of the car if they require it.
  • To ensure any luggage, walking aids, wheelchairs etc... are safely stowed.
  • To wait for passengers attending appointments or, depending on the length of appointment, to leave them and return later to take them home.
  • To collect mileage charges from passengers and account for all monies received.

Hopes & Expectation    

  • An understanding of the needs of passengers of differing ages, abilities and backgrounds.
  • An understanding of confidentiality and sensitivity to the needs and wishes of your passengers and colleagues.
  • Good communication skills with a variety of people.
  • The ability to be self-motivated and confident to work on your own, using your own initiative. With background support from staff.
  • Be able to work part of a team.

Commitment by you:

  • An understanding or, and ability to offer, a regular voluntary commitment.
  • Contact the Car Scheme Coordinator on 01604 601406 should you not be able to make your volunteering session
  • Adhere to current Car Scheme and VIN policies and procedures
  • Inform the Car Scheme of any changes to health or any occurrences that affect your ability to drive; insurance cover; driving licence etc…
  • Vehicles must have a valid Tax, Mot and Insurance as well as being road worthy.
  • Any incidents or accidents affecting passenger or volunteer safety whilst on duty must be reported to the Car Scheme Coordinator.


  • Two references required including Doctor Reference
  • Enhanced Disclosure & Barring Check

Commitment by us:

  • Induction Procedure
  • Volunteer’s Handbook
  • Additional training relevant to the role
  • Regular Updates
  • Bi-Annual Driver Meetings
  • Opportunity to offer feedback and input
  • Dedicated Driver telephone line & mobile number for staff support
  • Open door policy to the Car Scheme team
  • Reference

Training & Support

  • Drivers will be expected to attend a Safeguarding Training course and may be offered the opportunity to attend other courses as identified by, and agreed with, the Co-ordinators.
  • A uniform consisting of a T-Shirt and Fleece Jacket are offered to all drivers, as well as appropriate Identification badges.


  • Travel expenses will be paid on a set mileage basis for all journeys undertaken.
  • The Volunteer Car Scheme will repay any other genuine expenses (e.g. parking fees for driver meetings etc.) on production of receipts.
  • We ensure that Drivers are never out of pocket for carrying out their voluntary work.

Equality & Diversity:

  • Voluntary Impact Northamptonshire is committed to equality of opportunity in every aspect of its work.  The data collected from volunteers helps the organisation to monitor the success of its equal opportunities policy.

The roles description in no way implies or states that a contract of employment is or will be offered.  This is a voluntary, unpaid role.